Privacy Policy for Chancey Heating and Cooling
Effective Date: September 13, 2024
1. Introduction
At Chancey Heating and Cooling (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.chanceyhvacdouglas.com, use our services, or interact with us.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
2. Information We Collect
We may collect information in the following ways:
– Personal Information: When you schedule a service, request a quote, or contact us, we may collect your name, email address, phone number, home address, and other details you provide.
– Payment Information: If you make a payment for services, we may collect payment information such as credit card numbers and billing addresses.
– Technical Information: We may collect information such as your IP address, browser type, operating system, and details about your visit to our website using cookies and similar technologies.
– Service Information: We may collect information related to the HVAC services we provide to you, including details about your HVAC system, equipment, and service history.
3. How We Use Your Information
We use the information we collect for purposes including:
– Providing, maintaining, and improving our services;
– Processing payments for services rendered;
– Communicating with you regarding appointments, quotes, or inquiries;
– Sending you updates about new products, services, or promotions (with your consent);
– Complying with legal obligations or protecting our legal rights.
4. Sharing Your Information
We may share your information with:
– Service Providers: We may share your information with third-party service providers who assist us in providing services to you, such as payment processors or marketing partners.
– Legal Obligations: We may disclose your information if required to do so by law or in response to a valid request from a government authority.
– Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.
We do not sell or rent your personal information to third parties for their marketing purposes.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
6. Your Choices
You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those emails. Please note that even if you opt out of promotional emails, we may still send you non-promotional emails related to your service or transaction.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. Please review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it as quickly as possible.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Chancey Heating and Cooling
1124 Old Bell Lake Rd
Douglas, GA 31535
Phone: 912-384-2036
Email: chanceyhvacdouglas@gmail.com
